Account Settings
Your email is your account anchor — it can't be changed. Display name and username are editable; everything else lives below.
Identity
What you're shown as on PPToGo. Display name is freely editable; username is your URL handle and changes are limited.
Shown across reviews, leaderboards, and content cards. Defaulted from your email prefix on signup. Change anytime — no rate limit.
4-30 chars · lowercase a-z + digits + _-. Defaulted from your email prefix; if your prefix was taken at signup, we appended 3 random digits.
Limit: 2 changes per 365-day rolling window, with a 30-day cooldown between changes. Old usernames are soft-reserved for 90 days to prevent impersonation.
Email & security
Your email is your account anchor. We don't support changing it — if you've lost access, contact support@pptogo.com and we'll guide you through identity verification.
Roles
Roles are additive — you can hold any combination. Adding Creator is instant; Merchant requires business verification + Stripe Connect KYC; Vendor requires tool listing review.
Shipping addresses
Used for physical-product orders. Stored encrypted; only shared with the merchant fulfilling each order.
Payment methods
Stored via Stripe — we never see or store full card numbers. Tokens only.
Payouts & Stripe Connect
Creator-role only. Outbound earnings settle here. Faster payouts available with Stripe debit authorization — see below.
Notifications
Transactional emails (receipts, payout confirmations, security alerts) cannot be disabled. Everything else is opt-in.
Shipping notifications, delivery confirmations, refund updates.
Reminders before recurring charges and renewal confirmations.
Curated AI tool promo credits + early-access deals from creators you follow.
Monthly product updates and creator-economy stories. One email per month max.
Sign-in attempts from new devices, password resets, account changes. Cannot be disabled.
Privacy & data
Per GDPR / CCPA / LGPD, you can request a copy of all data we hold about you, fix inaccuracies, or delete your account. See our Privacy Policy for full rights.
Delete account
Closes your account permanently. Pending payouts are paid out per the standard schedule before closure. Order/content history is anonymized after 90 days. Your username is soft-reserved for 90 days, then released.
